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The Philatelic Bureau of the Department of Post will issue a new postage stamp in the denomination of Rs. 45.00 on 10 September 2019 to commemorate the 20th anniversary of the EMS Cooperative.
| Date of Issue | 10th of September 2019 |
| Denomination | Rs.45.00 |
| Catalogue No: | CSL 2331 |
| Stamp Designer | Universal Postal Union | Stamp Size: | 41mm x 30mm |
| Sheet Composition: | 20 stamps per sheet |
The Philatelic Bureau of the Department of Post had issued a new postage stamp in the denomination of Rs. 45.00 on 10 September 2019 to commemorate the 20th anniversary of the EMS Cooperative.
Expedited Mail Service or the EMS which is used to send letters and parcels to other countries expeditiously, is known as a priority postal service with the tracking facility that enables the sender to track the progress of the package from the time it is accepted at the EMS counter to the time it is handed over to the recipient.
The EMS service, which was introduced to Sri Lanka and other member countries in 1989 by the Universal Postal Union can now be enjoyed from all post offices in Sri Lanka. The EMS service includes a tracking facility with which the progress of the package can be tracked from the EMS counter to the delivery of the package to the recipient. At present, the EMS service facilitates the delivery of mails and packages to 57 foreign destinations.
At the 22nd Congress of the Universal Postal Union held in Beijing in September 1999 by the Universal Postal Union, the EMS Cooperative was established to function as a special unit focusing on the express postal service with the objective of promoting cooperation among member countries which in turn would ensure the provision of a better quality of service to the customers.
From all over the world, over 180 member countries of the Universal Postal Union are now connected with the EMS Cooperative in order to provide to their citizens, the express postal services provided by EMS. Postal administration bodies of those Universal Postal Union members who have obtained full membership of the EMS Cooperative, deliver EMS parcels received from abroad and send EMS parcels to postal administration bodies in other countries.
The EMS Cooperative holds annual workshops and training programmes for the benefit of member countries, giving them the opportunity to improve the quality of the services provided by their respective postal administration bodies. The objective of these training workshops is to educate postal administration bodies on cooperating with each other to enhance the EMS service, the need to provide a high quality EMS service, important service features of EMS and depiction of performance data.
Regional Coordinators appointed to supervise member countries carry out monthly assessments on the services rendered by postal administration bodies of the countries coming under their region and send such reports to the respective postal administration bodies. Furthermore, at the end of each quarter, the Coordinators send a report on areas that should be developed, thus ensuring continuous improvements in the service and quality.
Furthermore, using various criteria, the EMS Cooperative scrutinizes the services provided by postal administrative bodies to their clients and based on their performance, gives awards annually to three postal administration bodies in recognition of the exemplary service provided by them.
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